I couldn’t be happier for him. Mr. Arrogance himself was revealed to be the uncaring bully that he is.

Angelo Mozilo, CEO of Countrywide Financial, received an email from a desperate Countrywide customer asking for an adjustment to his mortgage terms. Mr. Sympathy, who pulled down $10.8 million dollars while his company lost $704 million, thought he was forwarding the email to a subordinate.

Commenting on the plea from the beleaguered homeowner, he called it “unbelievable” and “disgusting.” But instead of hitting “forward,” Mozilo hit “reply” so his comments went back to the sender.

The homeowner wasted no time in posting the email exchange on loansafe.org. The company issued a lame statement expressing regret over any misunderstanding caused by Mr. Mozilo’s inadvertent response.

Oh, I don’t think there was any misunderstanding at all.

This entry was posted on Monday, May 26th, 2008 at 9:06 am and is filed under Communication, Mistakes in the Media, Public Relations. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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